Dunelm, one of the UK’s leading homeware retailers, recently conducted an internal RFP process to assess its acquiring and payment gateway arrangements.
To strengthen their decision-making process, they partnered with BB Merchant Services.
The result?
✔ Independent analysis of offers received
✔ Expertise across qualitative, quantitative, and commercial areas
✔ Strategic support during supplier negotiations
✔ Material concessions from their chosen provider
“BB Merchant Services are consummate professionals in this area… Their expertise, support and guidance led to Dunelm gaining incremental and meaningful concessions from our chosen supplier.”
🗣️Alison Muir, Head of Procurement, Dunelm
Retailers with significant card volumes often face complexity in understanding the true competitiveness of supplier proposals.
Having independent, data-backed benchmarking insight is essential, not just to validate decisions, but to secure better terms.
Our approach is advisory, not sales-driven. We help firms stay and save with current providers where appropriate, or switch and save if better options exist.
📄 View the full retail testimonial pack here:
Retailers, Are Your Payment Processing Costs Being Reviewed in the Right Way?
